Hiver experienced a minor incident on July 24, 2026 affecting Email User Experience and Email User Experience and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 24, 2026, 12:01 PM UTC
We are currently experiencing a service disruption affecting Hiver due to an ongoing outage with Amazon Web Services (AWS), one of our infrastructure providers. As a result, some users may experience issues with Hiver services. Our team is actively monitoring the situation and working to minimize the impact. We will provide further updates as more information becomes available.
- monitoring Jul 24, 2026, 12:11 PM UTC
We are seeing initial signs of recovery as AWS services begin to stabilize. Hiver services are also gradually recovering. Our team continues to closely monitor the situation and will provide further updates as we work toward full service restoration.
- resolved Jul 24, 2026, 01:16 PM UTC
The AWS service disruption has been resolved, and Hiver services have fully recovered. Thank you for your patience and understanding.