Hiver incident

Hiver Analytics and Notifications is facing an outage due to issue at the cloud vendor.

Major Resolved View vendor source →

Hiver experienced a major incident on September 28, 2022 affecting Notification Services and Analytics, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2022, 05:30 PM UTC
Resolved
Sep 28, 2022, 10:40 PM UTC
Duration
5h 10m
Detected by Pingoru
Sep 28, 2022, 05:30 PM UTC

Affected components

Notification ServicesAnalytics

Update timeline

  1. identified Sep 28, 2022, 05:30 PM UTC

    Hiver Services are facing an outage due to AWS APIGateway operational issue, "Increased Invoke Error Rates". We continue to monitor and are working towards restoring the service as soon as possible.

  2. resolved Sep 29, 2022, 01:34 AM UTC

    This incident has been resolved.