Hiver incident

Hiver email synchronization is experiencing a downtime

Critical Resolved View vendor source →

Hiver experienced a critical incident on December 19, 2022 affecting Email Sync, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2022, 09:41 AM UTC
Resolved
Dec 19, 2022, 10:05 AM UTC
Duration
23m
Detected by Pingoru
Dec 19, 2022, 09:41 AM UTC

Affected components

Email Sync

Update timeline

  1. investigating Dec 19, 2022, 09:41 AM UTC

    We are experiencing issues with email synchronization. Our best engineers are continuing to diagnose the issue. We will share the next update within 30 minutes.

  2. monitoring Dec 19, 2022, 10:00 AM UTC

    We have deployed the fix and are monitoring the system. Right now, our top priority is to ensure we restore the functionality so that you can resume your undisrupted usage of Hiver. We will share the next update as soon as it is available.

  3. resolved Dec 19, 2022, 10:05 AM UTC

    We're back! All our Hiver services are up and running now. We thank you for your patience.