Hiver incident

Hiver's email synchronisation is currently experiencing a delay.

Minor Resolved View vendor source →

Hiver experienced a minor incident on August 14, 2023 affecting Email Sync, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2023, 02:13 PM UTC
Resolved
Aug 14, 2023, 02:55 PM UTC
Duration
42m
Detected by Pingoru
Aug 14, 2023, 02:13 PM UTC

Affected components

Email Sync

Update timeline

  1. identified Aug 14, 2023, 02:13 PM UTC

    We are experiencing issues with email synchronisation. Our best engineers are continuing to diagnose the issue. We will share the next update within 30 minutes

  2. resolved Aug 14, 2023, 02:55 PM UTC

    We have deployed a fix for the email synchronisation delay. All Hiver services have been reinstated and are running seamlessly. We would like to express our sincere appreciation for your patience and understanding during this period.