Hiver incident

Hiver's Activity Panel services are currently encountering a disruption

Major Resolved View vendor source →

Hiver experienced a major incident on September 29, 2023 affecting Email User Experience, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2023, 12:19 AM UTC
Resolved
Sep 29, 2023, 01:26 AM UTC
Duration
1h 7m
Detected by Pingoru
Sep 29, 2023, 12:19 AM UTC

Affected components

Email User Experience

Update timeline

  1. investigating Sep 29, 2023, 12:19 AM UTC

    We are experiencing issues with Hiver's Activity Panel. Our best engineers are continuing to diagnose the issue. We will share the next update within 30 minutes

  2. identified Sep 29, 2023, 12:55 AM UTC

    We have successfully identified the issue affecting Hiver's Activity Panel. Our engineering team is diligently working on implementing a solution. We will provide additional updates within the next 30 minutes.

  3. resolved Sep 29, 2023, 01:26 AM UTC

    Our engineers have successfully implemented the fix. All Hiver services have been restored to full functionality. We appreciate your patience.