Hiver incident

Hiver services were down

Major Resolved View vendor source →

Hiver experienced a major incident on October 2, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2023, 03:40 PM UTC
Resolved
Oct 02, 2023, 07:30 AM UTC
Duration
Detected by Pingoru
Oct 02, 2023, 03:40 PM UTC

Update timeline

  1. resolved Oct 02, 2023, 03:40 PM UTC

    Starting on Monday, October 2, 2023, from 07:07 to 07:12 UTC, there was a brief disruption in accessing the Hiver extension. Our dedicated engineering team swiftly implemented a solution, restoring full functionality as a top priority. Importantly, there was no data loss or message interruptions during this period—only a temporary inability to access the Hiver web application. We sincerely appreciate your patience and continued support during this incident.