Hiver incident

Hiver services are experiencing a downtime

Critical Resolved View vendor source →

Hiver experienced a critical incident on November 6, 2023 affecting Email User Experience and Email Sync and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2023, 12:54 PM UTC
Resolved
Nov 06, 2023, 01:13 PM UTC
Duration
19m
Detected by Pingoru
Nov 06, 2023, 12:54 PM UTC

Affected components

Email User ExperienceEmail SyncHiver ChatWhatsappAircall

Update timeline

  1. investigating Nov 06, 2023, 01:12 PM UTC

    We are experiencing issues with the Hiver extension. Our best engineers are continuing to diagnose the issue. We will share the next update within 30 minutes.

  2. resolved Nov 06, 2023, 01:16 PM UTC

    We're back! All our Hiver services are up and running now. We thank you for your patience.