Hiver incident

Hiver's email synchronization is currently experiencing downtime

Critical Resolved View vendor source →

Hiver experienced a critical incident on November 16, 2023 affecting Email Sync, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2023, 09:25 AM UTC
Resolved
Nov 16, 2023, 10:47 AM UTC
Duration
1h 21m
Detected by Pingoru
Nov 16, 2023, 09:25 AM UTC

Affected components

Email Sync

Update timeline

  1. investigating Nov 16, 2023, 09:04 PM UTC

    Few customers have reported that they are experiencing issues with email synchronization. Our best engineers are continuing to diagnose the issue. We will share the next update shortly.

  2. resolved Nov 16, 2023, 09:07 PM UTC

    Our engineers have deployed the fix, and we're back! All Hiver services are up and running now. We thank you for your patience.