Hiver incident

Hiver services are currently experiencing a degradation in performance

Minor Resolved View vendor source →

Hiver experienced a minor incident on November 16, 2023 affecting Email User Experience and Email Sync, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2023, 07:15 PM UTC
Resolved
Nov 16, 2023, 07:50 PM UTC
Duration
34m
Detected by Pingoru
Nov 16, 2023, 07:15 PM UTC

Affected components

Email User ExperienceEmail Sync

Update timeline

  1. identified Nov 16, 2023, 08:53 PM UTC

    Hiver services are currently experiencing performance degradation. Few users have reported a delay in email sync, and Hiver's activity panel feature is not loading as expected. Our best engineers are actively diagnosing the issue. We will provide the next update shortly.

  2. resolved Nov 16, 2023, 08:59 PM UTC

    We're back! All our Hiver services are up and running now. We thank you for your patience.