Hiver incident

Hiver services are experiencing a downtime

Critical Resolved View vendor source →

Hiver experienced a critical incident on November 20, 2023 affecting Email User Experience and Email Sync and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2023, 09:06 AM UTC
Resolved
Nov 20, 2023, 09:23 AM UTC
Duration
16m
Detected by Pingoru
Nov 20, 2023, 09:06 AM UTC

Affected components

Email User ExperienceEmail SyncNotification Services

Update timeline

  1. investigating Nov 20, 2023, 09:06 AM UTC

    We are experiencing issues with the Hiver extension. Our best engineers are continuing to diagnose the issue. We will share the next update within 30 minutes

  2. resolved Nov 20, 2023, 09:23 AM UTC

    We're back! All our Hiver services are up and running now. We thank you for your patience.