Hiver incident

Hiver services are experiencing degraded performance

Minor Resolved View vendor source →

Hiver experienced a minor incident on September 13, 2024 affecting Google Apps Gmail and Email User Experience and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2024, 04:12 PM UTC
Resolved
Sep 13, 2024, 05:15 PM UTC
Duration
1h 3m
Detected by Pingoru
Sep 13, 2024, 04:12 PM UTC

Affected components

Google Apps GmailEmail User ExperienceEmail Sync

Update timeline

  1. investigating Sep 13, 2024, 04:12 PM UTC

    We are aware of the "Gmail API error" impacting a subset of users and our team is actively investigating it. We will provide the next update in 30 minutes. Thank you for your patience as we work to resolve this matter.

  2. resolved Sep 13, 2024, 05:15 PM UTC

    Hiver services are now fully operational. The issue was caused by Gmail API failures. Thank you for your patience.