Hiver incident
Hiver services are experiencing performance degradation
Hiver experienced a minor incident on January 7, 2025 affecting Email User Experience and Email Sync, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 07, 2025, 10:06 PM UTC
Hiver services are currently experiencing degraded performance. Our engineers are actively working on resolving the issue, and we'll provide an update within the next 30 minutes.
- identified Jan 07, 2025, 10:37 PM UTC
We are actively deploying a fix and our engineering team is working diligently to resolve the issue as quickly as possible. We appreciate your patience and will provide further updates shortly.
- monitoring Jan 07, 2025, 10:56 PM UTC
We’ve deployed the fix and are actively monitoring the system to ensure there is no further degradation in Hiver’s performance. Our priority is to maintain smooth and uninterrupted service. We’ll provide the next update as soon as it’s available.
- resolved Jan 07, 2025, 11:08 PM UTC
We’re back! All Hiver services are now fully operational. Thank you for your patience and understanding.