Hiver incident

Hiver's Chat services are experiencing a downtime

Critical Resolved View vendor source →

Hiver experienced a critical incident on January 27, 2025 affecting Hiver Chat, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2025, 10:35 AM UTC
Resolved
Jan 27, 2025, 10:44 AM UTC
Duration
8m
Detected by Pingoru
Jan 27, 2025, 10:35 AM UTC

Affected components

Hiver Chat

Update timeline

  1. identified Jan 27, 2025, 10:35 AM UTC

    We are currently facing issues with Hiver's Chat services. Our top engineers are actively working to diagnose and resolve the problem. We will provide the next update within 30 minutes.

  2. resolved Jan 27, 2025, 10:44 AM UTC

    The engineering team has successfully resolved the issue. All Hiver services are fully operational. We appreciate your patience and understanding.