Hiver experienced a critical incident on March 25, 2025 affecting Email User Experience and Email Sync, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Email User ExperienceEmail Sync
Update timeline
- identified Mar 25, 2025, 09:35 AM UTC
We are currently investigating issues with the Hiver extension. Our engineering team is actively working to identify the root cause. The next update will be provided within 30 minutes.
- identified Mar 25, 2025, 09:52 AM UTC
We are actively deploying a fix for the issue with the Hiver extension. Our engineering team is working to resolve this as quickly as possible. We appreciate your patience.
- resolved Mar 25, 2025, 09:53 AM UTC
All Hiver services are now fully operational. We thank you for your patience and understanding.