Hive Outage History
Hive is up right nowPingoru has recorded 51 incidents for Hive: 7 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 3 | 2 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 1 of 511 (0%) |
Incidents, newest first
Minor October 10, 2026 Weekend maintenance performance degradation 1h 14m Web Application, Desktop Application, Mobile Application
Started Oct 10, 2026, 07:42 AM UTC· resolved Oct 10, 2026, 08:56 AM UTC
- identified Oct 10, 2026, 08:32 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 10, 2026, 08:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 10, 2026, 08:56 AM UTC
This incident has been resolved.
Major August 26, 2026 Home Page widget loading issues 20m Web Application, Desktop Application
Started Aug 26, 2026, 02:56 PM UTC· resolved Aug 26, 2026, 03:17 PM UTC
- investigating Aug 26, 2026, 02:56 PM UTC
In certain cases for "Home" page and Dashboard widgets, loading fails entirely. We are actively investigating this issue now.
- resolved Aug 26, 2026, 03:17 PM UTC
This incident has been resolved.
Minor August 26, 2026 Home page and action loading issues 15m Web Application, Desktop Application
Started Aug 26, 2026, 02:39 PM UTC· resolved Aug 26, 2026, 02:54 PM UTC
- identified Aug 26, 2026, 02:39 PM UTC
We've identified an issue with Home page not loading fully, and certain actions in Gantt view not loading. A fix is underway and will be released shortly.
- identified Aug 26, 2026, 02:39 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 26, 2026, 02:54 PM UTC
Gantt actions loading issue has been resolved. We will be opening a separate incident to track the Home Page loading issue.
Minor August 4, 2026 Degraded Performance across Hive Services 1h 3m Web Application, Document Proofing, Desktop Application, Messaging and Notifications and 2 more
Started Aug 04, 2026, 02:58 PM UTC· resolved Aug 04, 2026, 04:01 PM UTC
- identified Aug 04, 2026, 02:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 04, 2026, 03:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2026, 04:01 PM UTC
This incident has been resolved.
Major June 2, 2026 Delayed transactional emails due to third-party provider issue –
Started Jun 02, 2026, 09:00 AM UTC· resolved Jun 02, 2026, 09:00 AM UTC
- resolved Jun 04, 2026, 12:05 AM UTC
On June 2, 2026, some Hive transactional emails were delayed due to an error by our third-party email provider. The provider incorrectly interrupted normal delivery, and limited communication from them slowed resolution. Paused emails were queued, then released and delivered after service was restored. We understand this may have had a major impact on your day-to-day operations. We are reducing dependence on our current provider path for critical transactional email by adding: 1. Durable provider-agnostic queueing 2. Redundancy for critical sends 3. Safer switchover controls 4. Better monitoring for delivery delays and failures Current status: Resolved. Transactional email delivery has resumed, and follow-up reliability work is underway.
Major February 4, 2026 Infrastructure issues 26m Web Application, Desktop Application, Mobile Application
Started Feb 04, 2026, 04:04 PM UTC· resolved Feb 04, 2026, 04:31 PM UTC
- investigating Feb 04, 2026, 04:04 PM UTC
We're currently having infrastructure issues which may impact some site functionality.
- monitoring Feb 04, 2026, 04:11 PM UTC
The issue has been identified, and an incoming fix is being deployed to prevent future scenarios. We are monitoring as things return to normal.
- resolved Feb 04, 2026, 04:31 PM UTC
This incident has been resolved.
Major December 8, 2025 DNS issues for UK region 6h 23m Web Application
Started Dec 08, 2025, 10:06 AM UTC· resolved Dec 08, 2025, 04:29 PM UTC
- investigating Dec 08, 2025, 10:06 AM UTC
We're currently investigating an issue with DNS propagation for app.hive.com and other hive.com subdomains in select regions (UK). We are working to confirm and advise on workarounds while we work with our DNS provider.
- investigating Dec 08, 2025, 11:14 AM UTC
We are continuing to investigate the issue. Working with upstream DNS and service providers, we can confirm that the issue impacts several regions past just the United Kingdom. Additional impacted regions include South Africa and Australia. We will provide an update and workaround ASAP. In some cases, usage of a VPN from a different location may allow for a temporary workaround.
- identified Dec 08, 2025, 11:54 AM UTC
We've confirmed issues with our upstream DNS provider; the provider is working urgently to resolve. We are working to provide alternatives for affected geographies in the interim.
- monitoring Dec 08, 2025, 12:54 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Dec 08, 2025, 03:07 PM UTC
We are working towards migrating DNS hosting providers given upstream issues with current provider. We are validating the migration now to ensure we can properly restore service to affected regions without impacting currently unaffected regions.
- resolved Dec 08, 2025, 04:29 PM UTC
The incident has been resolved. Availability in known & affected regions is confirmed to be resumed. If you continue to experience issues with loading any hive.com domains, please immediately reach out to [email protected] and we can assist.
Major September 30, 2025 Inability to access subset of services 1h 27m Web Application, Data Processing, Desktop Application
Started Sep 30, 2025, 02:17 PM UTC· resolved Sep 30, 2025, 03:44 PM UTC
- investigating Sep 30, 2025, 02:17 PM UTC
Certain services for reporting, time-tracking, exports, and auth are currently unavailable. We are working to identify root cause and get a fix live ASAP.
- identified Sep 30, 2025, 02:24 PM UTC
Issue has been identified and a fix is being confirmed prior to deployment.
- identified Sep 30, 2025, 02:39 PM UTC
We've confirmed a fix and are deploying the latest services now.
- monitoring Sep 30, 2025, 03:14 PM UTC
Several services have been updated. We're testing and monitoring each service now to confirm full resolution.
- resolved Sep 30, 2025, 03:44 PM UTC
This incident has been resolved.
Minor March 5, 2025 Loading and performance issues 13m Web Application, Desktop Application, Messaging and Notifications, Mobile Application and 2 more
Started Mar 05, 2025, 03:36 PM UTC· resolved Mar 05, 2025, 03:49 PM UTC
- identified Mar 05, 2025, 03:36 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 05, 2025, 03:47 PM UTC
We are monitoring infrastructure as back-end has stablized.
- monitoring Mar 05, 2025, 03:47 PM UTC
We are monitoring infrastructure as back-end has stablized.
- resolved Mar 05, 2025, 03:49 PM UTC
The incident has been resolved.
Minor October 25, 2024 Degraded performance trigger 20m Web Application, Desktop Application, Mobile Application
Started Oct 25, 2024, 08:38 PM UTC· resolved Oct 25, 2024, 08:59 PM UTC
- investigating Oct 25, 2024, 08:38 PM UTC
We are currently investigating this issue.
- monitoring Oct 25, 2024, 08:43 PM UTC
Performance has stabilized, we're monitoring and investigating root cause. We will continue monitoring until confirmed.
- monitoring Oct 25, 2024, 08:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 25, 2024, 08:59 PM UTC
This incident has been resolved.