Hive AI incident

Elevated API Errors for Thorn CSAM detection in VA1

Major Resolved View vendor source →

Hive AI experienced a major incident on July 1, 2025 affecting [SF1] API - Sync, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 04:36 AM UTC
Resolved
Jul 01, 2025, 05:42 AM UTC
Duration
1h 6m
Detected by Pingoru
Jul 01, 2025, 04:36 AM UTC

Affected components

[SF1] API - Sync

Update timeline

  1. identified Jul 01, 2025, 04:36 AM UTC

    We're experiencing an elevated level of API errors for Thorn CSAM detection in Virginia Datacenter (VA1)

  2. resolved Jul 01, 2025, 05:42 AM UTC

    This incident has been resolved.