Hive AI incident

Investigating an outage effecting some model types

Major Resolved View vendor source →

Hive AI experienced a major incident on January 23, 2024 affecting [SF1] API - Sync and [SF1] API - Async and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2024, 01:50 PM UTC
Resolved
Jan 23, 2024, 02:31 PM UTC
Duration
41m
Detected by Pingoru
Jan 23, 2024, 01:50 PM UTC

Affected components

[SF1] API - Sync[SF1] API - AsyncHive website (thehive.ai)

Update timeline

  1. investigating Jan 23, 2024, 02:12 PM UTC

    We are currently Investigating an outage effecting certain model types

  2. monitoring Jan 23, 2024, 02:27 PM UTC

    A fix has been implemented, we're starting to see recovery, and are monitoring the situation.

  3. resolved Jan 23, 2024, 02:31 PM UTC

    This incident has been marked as resolved