Hive AI incident

Increased Async API Error Rates

Critical Resolved View vendor source →

Hive AI experienced a critical incident on March 8, 2023 affecting [SF1] API - Sync and [SF1] API - Async and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2023, 09:28 PM UTC
Resolved
Mar 08, 2023, 11:18 PM UTC
Duration
1h 49m
Detected by Pingoru
Mar 08, 2023, 09:28 PM UTC

Affected components

[SF1] API - Sync[SF1] API - AsyncHive website (thehive.ai)

Update timeline

  1. investigating Mar 08, 2023, 09:28 PM UTC

    We are currently investigating the issue

  2. investigating Mar 08, 2023, 09:51 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 08, 2023, 10:21 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 08, 2023, 11:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 08, 2023, 11:18 PM UTC

    This incident has been resolved.