Hive AI Outage History

Hive AI is up right now

Hive AI had 19 outages in the last 2 years totaling 38h 30m of downtime, averaging 0.8 incidents per month.

There were 19 Hive AI outages since October 30, 2024 totaling 38h 30m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.thehive.ai

Major August 21, 2026

API Failures For Model Requests

Detected by Pingoru
Aug 21, 2026, 11:15 AM UTC
Resolved
Aug 21, 2026, 06:00 PM UTC
Duration
6h 44m
Affected: [SF1] API - Sync[SF1] API - Async
Timeline · 3 updates
  1. investigating Aug 21, 2026, 01:21 PM UTC

    Some models are currently failing in SF1. We are currently investigating the issue.

  2. investigating Aug 21, 2026, 01:22 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 21, 2026, 09:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 15, 2026

Elevated API Errors

Detected by Pingoru
May 15, 2026, 05:34 PM UTC
Resolved
May 15, 2026, 08:21 PM UTC
Duration
2h 46m
Affected: [SF1] API - Sync[SF1] API - AsyncHive website (thehive.ai)
Timeline · 3 updates
  1. investigating May 15, 2026, 05:34 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring May 15, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 08:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 15, 2026

Increased Latency and Error rate

Detected by Pingoru
Feb 15, 2026, 03:00 AM UTC
Resolved
Feb 15, 2026, 03:00 AM UTC
Duration
–
Timeline · 1 update
  1. resolved Feb 15, 2026, 03:31 AM UTC

    We're experiencing an elevated level of API errors and latency. This issue has been resolved.

Read the full incident report →

Major October 31, 2025

Increased latency and packet loss in VA1

Detected by Pingoru
Oct 31, 2025, 06:18 AM UTC
Resolved
Oct 31, 2025, 07:05 AM UTC
Duration
47m
Affected: [VA1] API Sync[VA1] API Async
Timeline · 2 updates
  1. investigating Oct 31, 2025, 07:22 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 31, 2025, 07:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2025

October 2025: Hive AI service degradation on [SF1] API - Sync

Detected by Pingoru
Oct 23, 2025, 06:05 AM UTC
Resolved
Oct 23, 2025, 07:10 AM UTC
Duration
1h 4m
Affected: [SF1] API - Sync[SF1] API - Async
Timeline · 4 updates
  1. investigating Oct 23, 2025, 06:21 AM UTC

    We are currently investigating an incident causing increased latencies and failures.

  2. monitoring Oct 23, 2025, 06:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 23, 2025, 06:34 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 23, 2025, 07:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Elevated API Errors for Thorn CSAM Matching API

Detected by Pingoru
Oct 20, 2025, 07:15 AM UTC
Resolved
Oct 20, 2025, 07:57 PM UTC
Duration
12h 42m
Affected: [SF1] API - Sync[SF1] API - Async[VA1] API Sync[VA1] API Async
Timeline · 2 updates
  1. identified Oct 20, 2025, 04:09 PM UTC

    Thorn matching API is impacted by the AWS us-east-1 outage. We are actively working with them to resolve this as quickly as possible.

  2. resolved Oct 20, 2025, 07:57 PM UTC

    Thorn matching API is mostly recovered with occasional blips as AWS us-east-1 recovery is still ongoing. We will continue to monitor the service.

Read the full incident report →

Minor October 19, 2025

Increased error rates and latency

Detected by Pingoru
Oct 19, 2025, 08:10 PM UTC
Resolved
Oct 19, 2025, 10:20 PM UTC
Duration
2h 9m
Affected: [SF1] API - Sync
Timeline · 3 updates
  1. investigating Oct 19, 2025, 09:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 19, 2025, 09:54 PM UTC

    A fix has been implemented and we're continuing to monitor the results

  3. resolved Oct 19, 2025, 10:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 9, 2025

Async delays

Detected by Pingoru
Oct 09, 2025, 06:00 AM UTC
Resolved
Oct 09, 2025, 09:02 AM UTC
Duration
3h 2m
Affected: [SF1] API - Async
Timeline · 3 updates
  1. investigating Oct 09, 2025, 06:12 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 09, 2025, 06:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2025, 09:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 5, 2025

Partial Outage in VA1

Detected by Pingoru
Sep 05, 2025, 10:57 PM UTC
Resolved
Sep 06, 2025, 01:15 AM UTC
Duration
2h 18m
Affected: [SF1] API - Sync[SF1] API - Async
Timeline · 2 updates
  1. identified Sep 06, 2025, 03:36 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 06, 2025, 03:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 1, 2025

Elevated API Errors for Thorn CSAM detection in VA1

Detected by Pingoru
Jul 01, 2025, 04:36 AM UTC
Resolved
Jul 01, 2025, 05:42 AM UTC
Duration
1h 6m
Affected: [SF1] API - Sync
Timeline · 2 updates
  1. identified Jul 01, 2025, 04:36 AM UTC

    We're experiencing an elevated level of API errors for Thorn CSAM detection in Virginia Datacenter (VA1)

  2. resolved Jul 01, 2025, 05:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 20, 2025

API Service Degradation in VA

Detected by Pingoru
May 20, 2025, 08:15 PM UTC
Resolved
May 20, 2025, 08:31 PM UTC
Duration
16m
Timeline · 1 update
  1. resolved May 20, 2025, 09:31 PM UTC

    We experienced API service degradation in VA for sync and async endpoints between 1:15pm PDT to 1:31pm PDT

Read the full incident report →

Critical May 13, 2025

API Service Outage in VA and SF

Detected by Pingoru
May 13, 2025, 08:51 PM UTC
Resolved
May 13, 2025, 09:16 PM UTC
Duration
24m
Affected: [SF1] API - Sync[SF1] API - Async
Timeline · 2 updates
  1. identified May 13, 2025, 09:10 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 13, 2025, 09:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 13, 2025

API Service Degradation for Model APIs

Detected by Pingoru
Apr 13, 2025, 05:03 AM UTC
Resolved
Apr 13, 2025, 05:24 AM UTC
Duration
20m
Affected: [SF1] API - Sync[SF1] API - AsyncHive website (thehive.ai)
Timeline · 2 updates
  1. investigating Apr 13, 2025, 05:03 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 13, 2025, 05:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 17, 2025

Domain Name Registration

Detected by Pingoru
Mar 17, 2025, 08:00 AM UTC
Resolved
Mar 17, 2025, 08:00 AM UTC
Duration
–
Timeline · 2 updates
  1. resolved Mar 17, 2025, 11:54 AM UTC

    We are currently investigating this issue.

  2. postmortem Mar 17, 2025, 11:58 AM UTC

    Our domain registrar had a bug which invalidated our domain renewal. We’ve resolved the issue and are now implementing back-up domains in the future

Read the full incident report →

Major January 27, 2025

Increased error rates

Detected by Pingoru
Jan 27, 2025, 07:05 PM UTC
Resolved
Jan 27, 2025, 08:00 PM UTC
Duration
55m
Affected: [SF1] API - Sync[SF1] API - AsyncHive website (thehive.ai)
Timeline · 2 updates
  1. identified Jan 27, 2025, 07:53 PM UTC

    We have identified a problem and are deploying a fix.

  2. resolved Jan 27, 2025, 08:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 12, 2025

Delay in Async task processing

Detected by Pingoru
Jan 12, 2025, 12:33 PM UTC
Resolved
Jan 12, 2025, 02:20 PM UTC
Duration
1h 46m
Affected: [SF1] API - Async
Timeline · 2 updates
  1. investigating Jan 12, 2025, 12:33 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 12, 2025, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 9, 2025

Delays in Async task processing

Detected by Pingoru
Jan 09, 2025, 08:00 PM UTC
Resolved
Jan 09, 2025, 09:24 PM UTC
Duration
1h 24m
Affected: [SF1] API - Async
Timeline · 2 updates
  1. investigating Jan 09, 2025, 08:25 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 09, 2025, 09:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2024

Service Disruption to Model APIs

Detected by Pingoru
Oct 30, 2024, 04:25 PM UTC
Resolved
Oct 30, 2024, 04:37 PM UTC
Duration
12m
Affected: [SF1] API - Sync[SF1] API - Async
Timeline · 2 updates
  1. investigating Oct 30, 2024, 04:41 PM UTC

    We are investigating an issues affecting certain models being unavailable.

  2. resolved Oct 30, 2024, 04:43 PM UTC

    This incident has been resolved.

Read the full incident report →