Hint Health incident

Authentication service degradation

Minor Resolved View vendor source →

Hint Health experienced a minor incident on July 4, 2025 affecting Authentication, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2025, 11:56 AM UTC
Resolved
Jul 04, 2025, 12:24 PM UTC
Duration
27m
Detected by Pingoru
Jul 04, 2025, 11:56 AM UTC

Affected components

Authentication

Update timeline

  1. investigating Jul 04, 2025, 12:19 PM UTC

    We are currently experiencing a login issue due to degraded performance from our authentication provider, FrontEgg. This may prevent some users from accessing our application. FrontEgg is actively investigating and working to resolve the issue. We will continue to monitor the situation and provide updates as we learn more.

  2. resolved Jul 04, 2025, 12:24 PM UTC

    This incident has been resolved.