Heymarket incident

Slow page loads

Notice Resolved View vendor source →

Heymarket experienced a notice incident on August 6, 2021 affecting Web App (app.heymarket.com), lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2021, 04:07 PM UTC
Resolved
Aug 08, 2021, 05:05 PM UTC
Duration
2d
Detected by Pingoru
Aug 06, 2021, 04:07 PM UTC

Affected components

Web App (app.heymarket.com)

Update timeline

  1. investigating Aug 06, 2021, 04:07 PM UTC

    We are currently experience slow page load times. The team is investigating this issue.

  2. investigating Aug 06, 2021, 08:38 PM UTC

    We are currently seeing slow page load times on the Heymarket app. We are investigating the situation and will provide updates on this status page as soon we identify the root cause. We are sorry for the interruption this is causing, and thank you for your patience.

  3. monitoring Aug 06, 2021, 11:55 PM UTC

    Load times on the Heymarket web app have been back to normal since 1:00 pm PST. A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 08, 2021, 05:04 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 08, 2021, 05:05 PM UTC

    This incident has been resolved.