Heymarket incident

Outgoing Message Failures

Minor Resolved View vendor source →

Heymarket experienced a minor incident on December 10, 2021 affecting Messaging, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2021, 09:32 PM UTC
Resolved
Dec 11, 2021, 12:54 AM UTC
Duration
3h 22m
Detected by Pingoru
Dec 10, 2021, 09:32 PM UTC

Affected components

Messaging

Update timeline

  1. investigating Dec 10, 2021, 09:32 PM UTC

    We are currently investigating reports of intermittent outgoing message failures.

  2. identified Dec 10, 2021, 10:16 PM UTC

    The issue has been identified and a fix has been implemented. We are currently monitoring and seeing failure rates decrease rapidly.

  3. resolved Dec 11, 2021, 12:54 AM UTC

    This incident has been resolved and outgoing messages are sending normally.