Heymarket incident

Intermittent deliverability when sending to T-Mobile numbers

Major Resolved View vendor source →

Heymarket experienced a major incident on May 4, 2022 affecting Messaging, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2022, 01:03 PM UTC
Resolved
May 04, 2022, 03:13 PM UTC
Duration
2h 10m
Detected by Pingoru
May 04, 2022, 01:03 PM UTC

Affected components

Messaging

Update timeline

  1. investigating May 04, 2022, 01:03 PM UTC

    We are currently investigating reports of failed messages to T-Mobile numbers

  2. monitoring May 04, 2022, 03:09 PM UTC

    A fix has been implemented and we are currently monitoring the results.

  3. resolved May 04, 2022, 03:13 PM UTC

    This incident has been resolved.