Heymarket incident

Chats Not Loading

Minor Resolved View vendor source →

Heymarket experienced a minor incident on May 25, 2022 affecting Web App (app.heymarket.com), lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2022, 05:25 PM UTC
Resolved
May 25, 2022, 09:47 PM UTC
Duration
4h 22m
Detected by Pingoru
May 25, 2022, 05:25 PM UTC

Affected components

Web App (app.heymarket.com)

Update timeline

  1. investigating May 25, 2022, 05:25 PM UTC

    We are investigating several reports of chats not loading.

  2. monitoring May 25, 2022, 07:24 PM UTC

    A fix has been implemented and we are monitoring the servers.

  3. resolved May 25, 2022, 09:47 PM UTC

    This incident has been resolved.