Heymarket incident

Campaigns - Message not sending

Minor Resolved View vendor source →

Heymarket experienced a minor incident on November 20, 2024 affecting Web App (app.heymarket.com), lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 05:17 PM UTC
Resolved
Nov 20, 2024, 05:47 PM UTC
Duration
29m
Detected by Pingoru
Nov 20, 2024, 05:17 PM UTC

Affected components

Web App (app.heymarket.com)

Update timeline

  1. identified Nov 20, 2024, 05:17 PM UTC

    A problem with the message queue is preventing messages from being sent through Campaigns. We are working on a fix.

  2. identified Nov 20, 2024, 05:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 20, 2024, 05:47 PM UTC

    This incident has been resolved.