Heymarket incident

Incoming Messages Not Received from Certain Carriers

Minor Resolved View vendor source →

Heymarket experienced a minor incident on December 2, 2024 affecting Web App (app.heymarket.com), lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2024, 05:14 PM UTC
Resolved
Dec 05, 2024, 05:55 PM UTC
Duration
3d
Detected by Pingoru
Dec 02, 2024, 05:14 PM UTC

Affected components

Web App (app.heymarket.com)

Update timeline

  1. investigating Dec 02, 2024, 05:14 PM UTC

    We are currently experiencing an intermittent issue where some incoming messages from certain carriers are not appearing in the web application. We are actively investigating the problem.

  2. investigating Dec 03, 2024, 12:11 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 05, 2024, 05:55 PM UTC

    This incident has been resolved.