Hex incident

Degraded Kernel Acquisition

Major Resolved View vendor source →

Hex experienced a major incident on May 18, 2025 affecting Kernels, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2025, 11:38 PM UTC
Resolved
May 19, 2025, 12:21 AM UTC
Duration
43m
Detected by Pingoru
May 18, 2025, 11:38 PM UTC

Affected components

Kernels

Update timeline

  1. investigating May 18, 2025, 11:38 PM UTC

    We are currently investigating this issue.

  2. identified May 18, 2025, 11:53 PM UTC

    The issue has been identified and a fix has been implemented.

  3. resolved May 19, 2025, 12:21 AM UTC

    This incident has been resolved.