Hex incident

Projects not loading

Major Resolved View vendor source →

Hex experienced a major incident on May 11, 2026 affecting Main site, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 09:23 PM UTC
Resolved
May 11, 2026, 09:41 PM UTC
Duration
17m
Detected by Pingoru
May 11, 2026, 09:23 PM UTC

Affected components

Main site

Update timeline

  1. investigating May 11, 2026, 09:23 PM UTC

    We are currently investigating this issue.

  2. identified May 11, 2026, 09:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 11, 2026, 09:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 11, 2026, 09:41 PM UTC

    This incident has been resolved.