Hex incident

Some users are experiencing issues accessing Hex projects

Major Resolved View vendor source →

Hex experienced a major incident on August 27, 2025 affecting Main site, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 04:26 PM UTC
Resolved
Aug 27, 2025, 04:44 PM UTC
Duration
18m
Detected by Pingoru
Aug 27, 2025, 04:26 PM UTC

Affected components

Main site

Update timeline

  1. investigating Aug 27, 2025, 04:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 27, 2025, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2025, 04:59 PM UTC

    This incident has been resolved.