Hex incident

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Critical Resolved View vendor source →

Hex experienced a critical incident on April 7, 2023 affecting Main site, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2023, 02:27 AM UTC
Resolved
Apr 07, 2023, 03:08 AM UTC
Duration
40m
Detected by Pingoru
Apr 07, 2023, 02:27 AM UTC

Affected components

Main site

Update timeline

  1. investigating Apr 07, 2023, 02:27 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 07, 2023, 02:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 07, 2023, 02:56 AM UTC

    We are continuing to monitor for any further issues.

  4. investigating Apr 07, 2023, 02:57 AM UTC

    We are currently investigating this issue.

  5. resolved Apr 07, 2023, 03:08 AM UTC

    This incident has been resolved.