Hex incident

Platform availability issue

Major Resolved View vendor source →

Hex experienced a major incident on April 12, 2023 affecting Main site, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2023, 03:39 PM UTC
Resolved
Apr 12, 2023, 03:58 PM UTC
Duration
18m
Detected by Pingoru
Apr 12, 2023, 03:39 PM UTC

Affected components

Main site

Update timeline

  1. investigating Apr 12, 2023, 03:39 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 12, 2023, 03:58 PM UTC

    This incident has been resolved.