Hex incident

Platform availability issue

Major Resolved View vendor source →

Hex experienced a major incident on June 26, 2023 affecting Main site, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2023, 04:10 PM UTC
Resolved
Jun 26, 2023, 04:25 PM UTC
Duration
15m
Detected by Pingoru
Jun 26, 2023, 04:10 PM UTC

Affected components

Main site

Update timeline

  1. investigating Jun 26, 2023, 04:10 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 26, 2023, 04:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2023, 04:25 PM UTC

    This incident has been resolved.