Hex incident

Degraded kernel execution

Major Resolved View vendor source →

Hex experienced a major incident on October 4, 2023 affecting Kernels and Main site, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2023, 06:14 PM UTC
Resolved
Oct 04, 2023, 06:45 PM UTC
Duration
31m
Detected by Pingoru
Oct 04, 2023, 06:14 PM UTC

Affected components

KernelsMain site

Update timeline

  1. investigating Oct 04, 2023, 06:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 04, 2023, 06:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 04, 2023, 09:38 PM UTC

    This incident has been resolved.