Hex incident

Platform Instability

Minor Resolved View vendor source →

Hex experienced a minor incident on February 15, 2024 affecting Main site and Single tenant stacks, lasting 6h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2024, 07:29 PM UTC
Resolved
Feb 16, 2024, 01:41 AM UTC
Duration
6h 12m
Detected by Pingoru
Feb 15, 2024, 07:29 PM UTC

Affected components

Main siteSingle tenant stacks

Update timeline

  1. investigating Feb 15, 2024, 07:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 15, 2024, 08:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 16, 2024, 01:41 AM UTC

    This incident has been resolved.