Hex incident

Platform instability

Major Resolved View vendor source →

Hex experienced a major incident on May 15, 2024 affecting Main site, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2024, 03:24 PM UTC
Resolved
May 15, 2024, 04:13 PM UTC
Duration
48m
Detected by Pingoru
May 15, 2024, 03:24 PM UTC

Affected components

Main site

Update timeline

  1. investigating May 15, 2024, 03:24 PM UTC

    We are currently investigating this issue.

  2. monitoring May 15, 2024, 03:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2024, 04:13 PM UTC

    This incident has been resolved.