Hex incident

Intermittent 502s when accessing Hex

Major Resolved View vendor source →

Hex experienced a major incident on June 20, 2024 affecting Main site and Single tenant stacks, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 07:18 PM UTC
Resolved
Jun 20, 2024, 08:32 PM UTC
Duration
1h 14m
Detected by Pingoru
Jun 20, 2024, 07:18 PM UTC

Affected components

Main siteSingle tenant stacks

Update timeline

  1. investigating Jun 20, 2024, 07:18 PM UTC

    We are following a Cloudflare incident where intermittent connectivity issues are being reported: https://www.cloudflarestatus.com/

  2. resolved Jun 20, 2024, 08:32 PM UTC

    This incident has been resolved.