Hex incident

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Critical Resolved View vendor source →

Hex experienced a critical incident on January 8, 2025 affecting Main site, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 09:00 PM UTC
Resolved
Jan 08, 2025, 10:41 PM UTC
Duration
1h 40m
Detected by Pingoru
Jan 08, 2025, 09:00 PM UTC

Affected components

Main site

Update timeline

  1. investigating Jan 08, 2025, 09:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 08, 2025, 09:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 08, 2025, 10:41 PM UTC

    This incident has been resolved.