Hex incident

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Major Resolved View vendor source →

Hex experienced a major incident on February 4, 2025 affecting Main site, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 10:52 PM UTC
Resolved
Feb 04, 2025, 11:30 PM UTC
Duration
37m
Detected by Pingoru
Feb 04, 2025, 10:52 PM UTC

Affected components

Main site

Update timeline

  1. investigating Feb 04, 2025, 10:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 04, 2025, 10:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 04, 2025, 11:30 PM UTC

    This incident has been resolved.