Hex incident

Copy to clipboard and download CSV issues

Minor Resolved View vendor source →

Hex experienced a minor incident on April 3, 2025 affecting Main site, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 03:37 PM UTC
Resolved
Apr 04, 2025, 07:00 PM UTC
Duration
1d 3h
Detected by Pingoru
Apr 03, 2025, 03:37 PM UTC

Affected components

Main site

Update timeline

  1. identified Apr 03, 2025, 03:37 PM UTC

    When users copy to clipboard and/or download CSV they may see HTML rather than their data. The issue has been identified and a fix is being implemented. In the meantime, a refresh of the page should resolve the issue.

  2. resolved Apr 04, 2025, 07:00 PM UTC

    This incident has been resolved.