Hex PM incident

Fastly outage

Major Resolved View vendor source →

Hex PM experienced a major incident on June 8, 2021 affecting Repository and HexDocs, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 10:43 AM UTC
Resolved
Jun 08, 2021, 11:26 AM UTC
Duration
43m
Detected by Pingoru
Jun 08, 2021, 10:43 AM UTC

Affected components

RepositoryHexDocs

Update timeline

  1. identified Jun 08, 2021, 10:20 AM UTC

    Our CDN provider, Fastly, is experiencing degraded performance in some of their PoP datacenters. The incident is affecting https://repo.hex.pm and https://hexdocs.pm. We are monitoring the situation.

  2. identified Jun 08, 2021, 10:43 AM UTC

    Fastly is experiencing a global CDN outage. We are continuing to monitor the situation.

  3. monitoring Jun 08, 2021, 11:12 AM UTC

    The issue has been identified and a fix has been applied.

  4. monitoring Jun 08, 2021, 11:13 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 08, 2021, 11:26 AM UTC

    This incident has been resolved.