Hevo incident
Intermittent Connection failures/ New Pipeline Creation Failure with Google Ads Source
Hevo experienced a major incident on October 3, 2024 affecting Sources and Sources and 1 more component, lasting 3d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 03, 2024, 06:07 AM UTC
We are actively investigating the issue. Please note that the ingestion process is continuing without any disruption
- investigating Oct 03, 2024, 07:52 AM UTC
We are actively investigating the issue. Existing Pipelines: Functioning normally with intermittent connection failures. New pipeline: The creation of new Google Ads pipelines is impacted.
- monitoring Oct 04, 2024, 05:32 AM UTC
A fix has been implemented in all of the regions except US2. We are continuing to monitor the results in all other regions. For the US2 region, the fix is scheduled to be deployed on Monday, October 7, 2024, between 1:30 AM and 2:30 AM UTC.
- resolved Oct 07, 2024, 03:39 AM UTC
This incident has been resolved.