Hevo experienced a major incident on October 16, 2024 affecting Sources and Destinations and 1 more component, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 16, 2024, 09:15 PM UTC
We are currently investigating the issue.
- investigating Oct 16, 2024, 09:24 PM UTC
We are continuing to investigate this issue.
- investigating Oct 16, 2024, 09:52 PM UTC
We have identified the issue and are actively working on a fix. The cluster has been moved to read-only mode which might affect data ingestion for some time. We will provide further updates shortly.
- identified Oct 16, 2024, 09:53 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 16, 2024, 10:50 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 16, 2024, 10:51 PM UTC
The cluster is moved out of read-only and the ingestion should resume soon. We are monitoring the results after deploying a fix.
- resolved Oct 17, 2024, 02:25 AM UTC
This incident has been resolved.