Hevo incident

Data Ingestion Failure in AWS ElasticSearch Pipelines

Major Resolved View vendor source →

Hevo experienced a major incident on February 15, 2025 affecting Data Pipelines and Data Pipelines and 1 more component, lasting 5d 20h. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2025, 05:57 PM UTC
Resolved
Feb 21, 2025, 02:09 PM UTC
Duration
5d 20h
Detected by Pingoru
Feb 15, 2025, 05:57 PM UTC

Affected components

Data PipelinesData PipelinesData PipelinesData PipelinesData PipelinesData PipelinesData Pipelines

Update timeline

  1. identified Feb 15, 2025, 05:57 PM UTC

    We are currently experiencing an issue affecting data ingestion in AWS Elasticsearch pipelines (version 7.10.x and higher). The root cause has been identified, and our team is actively working on implementing a fix.

  2. resolved Feb 21, 2025, 02:09 PM UTC

    This incident has been resolved.