Hevo incident

Outreach source - Issue with Existing pipelines and new pipeline creation

Major Resolved View vendor source →

Hevo experienced a major incident on March 4, 2025 affecting Sources and Sources and 1 more component, lasting 16h 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2025, 09:38 PM UTC
Resolved
Mar 05, 2025, 02:28 PM UTC
Duration
16h 49m
Detected by Pingoru
Mar 04, 2025, 09:38 PM UTC

Affected components

SourcesSourcesSourcesSourcesSourcesSourcesSources

Update timeline

  1. investigating Mar 04, 2025, 09:38 PM UTC

    We are facing an issue with the ingestion jobs of existing Outreach pipelines and the creation of new pipelines with the Outreach source. We are actively working on this.

  2. resolved Mar 05, 2025, 02:28 PM UTC

    This incident has been resolved, all outreach pipelines are now fully operational.