Hevo incident

Pipedrive Source - Issue with Reauthorization/ New pipeline creation

Major Resolved View vendor source →

Hevo experienced a major incident on February 13, 2025 affecting Sources and Sources and 1 more component, lasting 22d 19h. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 12:09 PM UTC
Resolved
Mar 08, 2025, 07:11 AM UTC
Duration
22d 19h
Detected by Pingoru
Feb 13, 2025, 12:09 PM UTC

Affected components

SourcesSourcesSourcesSourcesSourcesSourcesSources

Update timeline

  1. identified Feb 13, 2025, 12:09 PM UTC

    We are facing an issue with the re-authorisation of Existing Pipedrive pipelines and new pipeline creation with Pipedrive source, we are actively working on this and have reached out to the Pipedrive team. Existing pipelines will continue to work until reauthorization is required.

  2. identified Mar 05, 2025, 02:29 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 08, 2025, 07:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 08, 2025, 07:11 AM UTC

    This incident has been resolved.