Hevo experienced a minor incident on March 19, 2025 affecting UI Console and Data Pipelines, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 19, 2025, 09:28 AM UTC
We are currently investigating the issue. The workspaces are not accessible to users in the US region.
- identified Mar 19, 2025, 09:34 AM UTC
The issue has been identified, and a fix is being implemented. During this time, the US cluster will be in read-only mode temporarily.
- monitoring Mar 19, 2025, 09:47 AM UTC
The US cluster has been moved out of read-only mode, and we are monitoring the changes. You would observe no ingestion/load for the pipelines during the time when the cluster was in read-only mode.
- resolved Mar 19, 2025, 10:51 AM UTC
The incident has been resolved. The issue occurred due to unhealthy API nodes which resolved on restarting the service. All services should now be functioning as expected.