Hevo incident

Connection Failures with S3 destination.

Major Resolved View vendor source →

Hevo experienced a major incident on April 9, 2025 affecting Destinations and Destinations and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 05:49 AM UTC
Resolved
Apr 10, 2025, 06:02 AM UTC
Duration
1d
Detected by Pingoru
Apr 09, 2025, 05:49 AM UTC

Affected components

DestinationsDestinationsDestinationsDestinationsDestinationsDestinationsDestinations

Update timeline

  1. investigating Apr 09, 2025, 05:49 AM UTC

    We have noticed that IAM-based authorized S3 as a destination are failing across regions. We are investigating this at the moment.

  2. identified Apr 09, 2025, 06:17 AM UTC

    The issue has been identified, and a fix is being implemented.

  3. monitoring Apr 09, 2025, 10:55 AM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Apr 10, 2025, 06:02 AM UTC

    This incident has been resolved.