HelpSpot incident

Some hosts are experiencing performance issues and unresponsive pages.

Minor Resolved View vendor source →

HelpSpot experienced a minor incident on February 24, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 12:32 AM UTC
Resolved
Feb 24, 2025, 12:32 AM UTC
Duration
—
Detected by Pingoru
Feb 24, 2025, 12:32 AM UTC

Update timeline

  1. resolved Feb 24, 2025, 12:32 AM UTC

    Type: Incident Duration: 22 minutes Affected Components: HelpSpot Cloud US Feb 24, 00:32:00 GMT+0 - Investigating - We are currently working on remediating Feb 24, 00:45:48 GMT+0 - Identified - This is affecting a small number of hosts (less that 3%). We are have a remediation that we are applying to those hosts that should restore responsiveness in the next 15 minutes. Feb 24, 00:53:46 GMT+0 - Resolved - All hosts are now reporting a recovered state we will continue monitoring this evening.