HelpDocs incident

File management

Minor Resolved View vendor source →

HelpDocs experienced a minor incident on June 12, 2025, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:18 PM UTC
Resolved
Jun 12, 2025, 09:41 PM UTC
Duration
2h 22m
Detected by Pingoru
Jun 12, 2025, 07:18 PM UTC

Update timeline

  1. identified Jun 12, 2025, 07:18 PM UTC

    There's an issue with Google Cloud affecting images and file management. We're monitoring the situation.

  2. monitoring Jun 12, 2025, 08:01 PM UTC

    Service is restored for most users. We're monitoring for any remaining issues.

  3. resolved Jun 12, 2025, 09:41 PM UTC

    Image and file management services are back to normal 🎉