Helix Control-M incident

Availability - Impacted services

Major Resolved View vendor source →

Helix Control-M experienced a major incident on September 2, 2026 affecting EU01202, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 06:28 PM UTC
Resolved
Sep 02, 2026, 06:37 PM UTC
Duration
9m
Detected by Pingoru
Sep 02, 2026, 06:28 PM UTC

Affected components

EU01202

Update timeline

  1. identified Sep 02, 2026, 06:28 PM UTC

    Our technical team identified a disruption with these services: Agent Management Job Management

  2. resolved Sep 02, 2026, 06:37 PM UTC

    Issue resolved